The visitor is the person who uses www.monvica.com and/or its services.
We are aware that the visitor trusts us. We see it as our responsibility to protect your privacy. On this page we let the visitor know what information we collect when the visitor uses our website, why we collect this information and how we improve the user experience.
We always treat your personal information with care, we take care of it and keep it secure. What Monvica does with your personal information and why it is needed, we would like to tell you here.
Use of our services
When the visitor signs up for one of our services, we ask the visitor for personal information. This information is used to perform the service. The data is stored on Monvica's own secure servers or those of a third party. We will not combine this data with other personal data we have.
This data includes the following items:
- Personal identification data: name, last name;
- Contact data: address, email, phone number;
- Payment details; VAT number, bank account number;
- Other information you volunteer to share with us: social media accounts, login ID, IP address, feedback and opinions.
We generally process your personal data for the following purposes:
- Registering and verifying/authenticating users to purchase items.
- Returns and advertising.
- Communication between Monvica and website visitors
- Creating and sending invoices
- Advertising to customers with similar purchasing behavior
- Spam prevention
- Sending newsletters by e-mail
- Analysis of statistics and optimization of our business operations.
We collect your personal data based on legitimate interests or your consent, which you can revoke at any time.
When the visitor sends e-mail or other messages to us, we may retain those messages. Sometimes we ask the visitor for their personal information relevant to the situation at hand. This makes it possible to process questions and answer requests. The data is stored on our own secure Monvica servers or those of a third party.
You have the right to access the information we process. You can contact us directly for this purpose. We will arrange to send you a copy of the data we process about you. We may need to verify your identity to comply with the request. If you suspect that the information we process about you is incorrect, please contact us to update your information. As a visitor, you have the right to object to data processing at any time.
Visitor data may be stored for statistical analysis purposes, including through Google Analytics and advertising. These statistics are used to optimize advertising and services. This allows us to see how our visitors use the website and improve the website accordingly. We want to be able to provide you with relevant and personalized information in a user-friendly way. For this purpose, we use different types of cookies on our websites. For example, we place cookies that are necessary for the functioning of the site. These include the ability to respond, the operation of spam filters, video playback and caching to make the website function faster.
We collect data for research to better understand our customers so that we can tailor our services accordingly.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Monvica's own secure servers or those of a third party. We use this information to track how you use the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
We collect data for research purposes to better understand our customers so that we can tailor our services accordingly.
Cookies generally allow for better and faster operation of the site.
In general, cookies are stored for the duration of the (browser) session. We do not use your IP address to track or record your online behavior. Generally, we cannot link your IP address to your name, address or other identifying information, except when you provide us with such information and continue to use the same IP address.
You may opt out of cookies at any time by configuring your Internet browser to stop storing cookies. Information is not shared with third parties except for web applications we use for our online store. This includes the WebwinkelKeur rating system. This information is used only for the purpose of the respective application and is not distributed further. In addition, in some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of the information provided by the visitor.
When you place an order, we keep the order information with us unless you ask us to delete this information. In doing so, we want to reiterate to Monvica that all information is treated with great care and respect.
Choice of personal data
We offer all visitors the opportunity to view, change or delete any personal data provided to us up to that point.
At the bottom of each mailing, visitors will find the option to modify their data or to unsubscribe.
Most browsers are set to accept cookies by default, but the visitor can reset his or her browser to refuse all cookies or to indicate when a cookie is sent. However, some features and services on our and other websites may not function properly if cookies are disabled in the browser.
This privacy statement is tailored to the use and features of this site. Any updates and/or changes to this site may result in changes to this Privacy Statement. The Privacy Statement was last updated on 06-01-2023.
Questions and Feedback
We are here to help you. For questions, support or feedback, please contact us.
Contact page: https://www.monvica.com/pages/contact
Address: Schepenstraat 29, 5531GT, Bladel, North Brabant, The Netherlands
Opening hours: Monday to Friday from 9.00 to 17.00.