Contact
Monvica by Werner E-commerce Contact Information
Effective date: 24-02-2024
Contact Details
- Company Name: Werner E-commerce
- Address: Schepenstraat 29, Bladel, North Brabant, 5531GT, The Netherlands
- E-mail: info@monvica.com
- Contactform: https://www.monvica.com/pages/contact
- Phone: +31 6 57353025
- Company Number: 74464809
- Tax-Number: NL002418931B83
- Opening Hours: Monday to Friday (09:00 - 17:00)
Purpose of Contact
Our customer service team is available to assist with:
- Order inquiries (tracking, status, modifications)
- Detailed product information and personalized recommendations
- Addressing and resolving complaints and feedback
- Guidance on returns and exchanges
Preferred Methods of Contact
- Immediate Concerns: Call us at +31 657353025 for prompt assistance.
- Order Inquiries and Feedback: Email us at info@monvica.com or use our contact form for queries related to orders or to provide feedback. We aim to respond within one business day.
Privacy and Data Processing
We prioritize your privacy. All personal data shared with our customer service will be handled following GDPR guidelines and our Privacy Policy.
Terms of Service
Interacting with our customer service implies acceptance of our Terms of Service.
Customer Service Commitment
We pledge to offer timely, courteous, and effective service to ensure your satisfaction.
Limitations
While we strive to address all concerns in-house, some issues may necessitate referral to external partners (e.g., shipping concerns).
Policy Updates
This contact policy may be revised to reflect changes in our services, with significant updates communicated through email or website notices.
Company Name: Werner E-commerce
Address: Schepenstraat 29, Bladel, North Brabant, 5531GT, The Netherlands
E-mail: info@monvica.com
Contactform: https://www.monvica.com/pages/contact
Phone: +31 6 57353025
Company Number: 74464809
Tax-Number: NL002418931B83
Opening Hours: Monday to Friday (09:00 - 17:00)