Monvica offers free shipping for all orders to Canada. For shipping to other countries, please contact us at info@monvica.com for specific details and rates.

Orders are processed within 1-2 days.
Delivery takes 5-7 days.

Orders can be changed or cancelled before they are shipped. Please contact us as soon as possible at info@monvica.com.

Customers have 14 days from the delivery date to initiate a return. Items must be returned in their original condition. Contact us at info@monvica.com for specific exclusions. Read more on our Refund Policy.

For a return or exchange, email info@monvica.com with your order number and full name for a return form.

Refunds are processed within 7 working days after receiving the returned item.

Contact us immediately at info@monvica.com with your order number and photos of the defect or damage.

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Generally, only one discount code can be used per order. For specific promotions, please refer to the terms.

With a customer account, you can checkout faster, store multiple shipping addresses, view and track your orders and more.

Log in to your account and navigate to the account settings to change your details or password.

We take our customers' privacy seriously and follow GDPR guidelines. Please see our privacy policy for more information.

Our policy is to be transparent about the use of cookies and tracking technologies, in accordance with GDPR. For more details, see our cookie policy on the website.