Monvica offers free shipping for all orders to Canada. For shipping to other countries, please contact us at email@example.com for specific details and rates.
Orders are processed within 1-2 days. Delivery takes 5-7 days.
After placing your order, you will receive a track & trace code via email. You can use this code to track your order on the carrier's website.
RETURN AND REFUND
Orders can be changed or cancelled before they are shipped. Please contact us as soon as possible at firstname.lastname@example.org.
Customers have 14 days from the delivery date to initiate a return. Items must be returned in their original condition. Contact us at email@example.com for specific exclusions. Read more on our Refund Policy.
For a return or exchange, email firstname.lastname@example.org with your order number and full name for a return form.
Refunds are processed within 7 working days after receiving the returned item.
Contact us immediately at email@example.com with your order number and photos of the defect or damage.
Yes, we offer warranties for products with manufacturing defects or problems after use. Contact us for more details.
We accept Visa, Mastercard, American Express, Apple Pay, PayPal Express, Google Pay, Maestro, Shop Pay, and Union Pay. Your transactions are secured with advanced encryption technology.
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Generally, only one discount code can be used per order. For specific promotions, please refer to the terms.
With a customer account, you can checkout faster, store multiple shipping addresses, view and track your orders and more.
Log in to your account and navigate to the account settings to change your details or password.
You can contact us through our contact page! We will be happy to assist you.